ðãCSïŒé»æ°ã»æ°Žãªã©ã®ç掻ã€ã³ãã©ãµãŒãã¹ãæ¥çæªçµéšæè¿ïŒç¬¬äºæ°åæè¿ïŒå¹ŽäŒ121æ¥
420~600äž
æ ªåŒäŒç€ŸïŒ®ïŒ¥ïŒžïŒŽã
æ±äº¬éœæžè°·åº
420~600äž
æ ªåŒäŒç€ŸïŒ®ïŒ¥ïŒžïŒŽã
æ±äº¬éœæžè°·åº
ã³ãŒã«ã»ã³ã¿ãŒç®¡ç/éå¶
ã«ã¹ã¿ããŒãµã¯ã»ã¹ãããŒãžã£ãŒ
ãã®ä»ã«ã¹ã¿ããŒãµã¯ã»ã¹
NEXT ONEã¯ãæ®ããã«æ¬ ãããªã黿°ã»æ°Žãªã©ã®ç掻ã€ã³ãã©ãµãŒãã¹ããã客æ§ã«ãŸãšããŠå±ãããã³ã³ã·ã¥ãŒããŒãã©ãããã©ãŒã äºæ¥ããå±éããŠããŸãã ãã®äž»è»žã§ããèªç€Ÿãã©ã³ããæ°æ¥æ¬ãšãã«ã®ãŒããèµ·ç¹ã«ãçŸåšã¯çŽ8äžä»¶ã®é¡§å®¢åºç€ãæã€ã¹ããã¯åããžãã¹ãžãšæé·ããŠããŸãã æ¬ããžã·ã§ã³ã§ã¯ãé»åãµãŒãã¹ããå©çšããã ããŠããã客æ§ãããç³ã蟌ã¿ããã ããã客æ§ã«å¯ŸããŠãå¥çŽåŸã®ãã©ããŒãåãåãã察å¿ãå©çšç¶ç¶ã«åãããµããŒããè§£çŽææ¢ããµãŒãã¹æ¹åã«åããæ å ±åéãªã©ãæ ã£ãŠããã ããŸãã é»åæ¥çã®çµéšã¯å¿ é ã§ã¯ãããŸããã ã¢ãŠãããŠã³ãå¶æ¥ãé»è©±å¶æ¥ãåäººå¶æ¥ãæ³äººå¶æ¥ãè²©å£²ãæ¥å®¢ãã³ãŒã«ã»ã³ã¿ãŒãªã©ãã客æ§ãšçŽæ¥ã³ãã¥ãã±ãŒã·ã§ã³ãåããªãããç®æšéæã«åããŠè¡åããŠããçµéšã掻ãããããžã·ã§ã³ã§ããåãªãåãåãã察å¿ã§ã¯ãªããã客æ§ãå®å¿ããŠãµãŒãã¹ãå©çšãç¶ããããããã«ãã©ããŒãã顧客æºè¶³åºŠã®åäžãç¶ç¶å©çšã«ã€ãªããŠãã圹å²ã§ãã ãæ¥åå 容ã 1. ã客æ§ãžã®ãã©ããŒã»åãåããå¯Ÿå¿ é»åãµãŒãã¹ããå©çšäžã®ã客æ§ãããç³ã蟌ã¿ããã ããã客æ§ã«å¯ŸããŠãå¥çŽå 容ãæéãå©çšéå§ãŸã§ã®æµããåçš®æç¶ãã«é¢ãããæ¡å ãè¡ã£ãŠããã ããŸãã ã客æ§ããã®ãåãåããã«å¯Ÿå¿ããã ãã§ãªããå¿ èŠã«å¿ããŠãã¡ãããã客æ§ãžãé£çµ¡ããäžæç¹ã®ç¢ºèªããã©ããŒãè¡ãããšããããŸãã ã¢ãŠãããŠã³ãå¶æ¥ãé»è©±å¯Ÿå¿ã®çµéšã掻ãããããæ¥åã§ãã 2. è§£çŽææ¢ã»ç¶ç¶å©çšã«åãããµããŒã ã客æ§ãè§£çŽãæ€èšãããèæ¯ã«ã¯ãæéãå¥çŽå 容ãæç¶ãããµãŒãã¹çè§£äžè¶³ãªã©ãããŸããŸãªçç±ããããŸãã ã客æ§ã®ç¶æ³ãäžå¯§ã«ãã¢ãªã³ã°ããå¿ èŠãªæ å ±ãæ£ãããäŒãããªãããç¶ç¶å©çšã«åãããµããŒããè¡ã£ãŠããã ããŸãã ç¡çã«åŒãæ¢ããã®ã§ã¯ãªããã客æ§ã®äžå®ãçåãè§£æ¶ããçŽåŸããŠãµãŒãã¹ãå©çšããã ããç¶æ ãã€ããããšã倧åã§ãã 3. ç³èŸŒã»å¥çŽã»ééã«é¢ããç¢ºèªæ¥å ã客æ§ã®ãç³ã蟌ã¿å 容ã«äžåããªãããå¿ èŠãªæ å ±ãããã£ãŠããããå©çšéå§ãŸã§ã®æç¶ããã¹ã ãŒãºã«é²ãã§ãããã確èªããŸãã é¢ä¿éšçœ²ãšé£æºããªãããã客æ§ãå®å¿ããŠãµãŒãã¹ã䜿ãå§ããããç¶æ ãã€ãã£ãŠããã ããŸãã 4. 顧客æ å ±ã»å¯Ÿå¿å±¥æŽã®ç®¡ç ã客æ§ãšã®ããåãã察å¿å±¥æŽãæ£ç¢ºã«èšé²ãã瀟å ã§å¿ èŠãªæ å ±ãå ±æã§ããç¶æ ã«æŽããŠããã ããŸãã Excelã瀟å ã·ã¹ãã ãªã©ã䜿ããªããã顧客æ å ±ã察å¿ç¶æ³ã管çããŸãã é«åºŠãªããŒã¿åæã¹ãã«ã¯å¿ é ã§ã¯ãããŸããã ãŸãã¯ãæ å ±ãæ£ç¢ºã«æ±ããå¿ èŠãªå 容ãåãããããæŽçã§ããããšãéèŠããŠããŸãã 5. ãµãŒãã¹æ¹åã»æ¥åæ¹åãžã®åå ã客æ§å¯Ÿå¿ãéããŠåŸã声ããããããåãåãããè§£çŽçç±ãæç¶ãäžã®äžäŸ¿ããªã©ãããŒã å ã§å ±æããæ¹åã«ã€ãªããŠããã ããŸãã ããšãã°ããããã質åãæŽçãããæ¡å è³æãåãããããããã察å¿ãããŒãèŠçŽããå ¥åãã¹ãç¢ºèªæŒããæžãããã§ãã¯æ¹æ³ãèãããªã©ãæ¥ã ã®æ¥åæ¹åã«ãé¢ãã£ãŠããã ããŸãã 䞻任åè£ã®æ¹ã«ã¯ãå°æ¥çã«ã¡ã³ããŒã®ãµããŒãã察å¿åè³ªã®æ¹åãç°¡åãªæ°å€ç®¡çãæ¥åãããŒæ¹åãªã©ããä»»ãããŠããæ³å®ã§ãã ããã£ãªã¢ãã©ã³ã å ¥ç€ŸåŸ ãŸãã¯ãé»åãµãŒãã¹ã®åºæ¬ç¥èãå¥çŽå 容ãæéãåãåãã察å¿ãç³èŸŒããå©çšéå§ãŸã§ã®æµããåŠãã§ããã ããŸãã äžåžãå 茩ã®ãµããŒããåããªãããã客æ§å¯Ÿå¿ã察å¿å±¥æŽã®ç®¡çãè¡ããæ¥åã«æ £ããŠããã ããŸãã å幎ã1å¹ŽåŸ äžéãã®é¡§å®¢å¯Ÿå¿ãèªç«ããŠè¡ããªãããããããåãåãããè§£çŽçç±ã®æŽçã察å¿ãããŒã®æ¹åãããŒã å ã®æ å ±å ±æãªã©ã«ãé¢ãã£ãŠããã ããŸãã 䞻任åè£ã®æ¹ã«ã¯ãã¡ã³ããŒãµããŒããç°¡åãªé²æç®¡çããä»»ãããŠããæ³å®ã§ãã å°æ¥ç㫠察å¿åè³ªã®æ¹åãè§£çŽææ¢æœçãæ¥åãããŒæ¹åãã¡ã³ããŒè²æãããŒã éå¶ãªã©ãžæ åœç¯å²ãåºããŠããã ããŸãã å°æ¥çã«ã¯ã䞻任ã»èª²é·åè£ãšããŠãã«ã¹ã¿ããŒãµã¯ã»ã¹çµç¹ãæ¯ããäžæ žäººæãžæé·ããŠããã ãããšãæåŸ ããŠããŸãã
ïŒå¿ é ïŒ ä»¥äžããããã®çµéšããæã¡ã®æ¹ ã»ã³ãŒã«ã»ã³ã¿ãŒã§ã®æ¥åçµéš ã»ã¢ãŠãããŠã³ãå¶æ¥ãé»è©±å¶æ¥ãã€ã³ãµã€ãã»ãŒã«ã¹ãåäººå¶æ¥ãæ³äººå¶æ¥ãªã©ã®å¶æ¥çµéš ã»è²©å£²ãæ¥å®¢ãã³ãŒã«ã»ã³ã¿ãŒãã«ã¹ã¿ããŒãµããŒããªã©ãã客æ§å¯Ÿå¿ã®çµéš
æ£ç€Ÿå¡
420äžåã600äžå
10:00ã19:00
121æ¥ å èš³ïŒåæ æ¥æ ç¥æ¥
æ±äº¬éœæžè°·åº
å皮瀟äŒä¿éºå®å/å®¶è³è£å©ã(瀟å èŠå®ã«ãã)/æ ¶åŒèŠèé/å¥åº·èšºæïŒå¹Žã»å¥åº·èšºæ1åïŒ/瀟å ã€ãã³ãïŒ å šç€Ÿç·äŒ ãªã©ïŒ/ãŠã©ãŒã¿ãŒãµãŒããŒå®å/幎éMVP衚地/瀟å ãµãŒã¯ã«å¶åºŠ/ããã€ãã¹ã±ãã(ç¡æããèåã»ããªã³ã¯ã»ã¢ã€ã¹)/瀟å ã«ãã§(ç¡æãã³ãŒããŒã¡ãŒã«ãŒ)ãªã©
æçµæŽæ°æ¥ïŒÂ
幎åéå ¬é
ãæ¥åæŠèŠã åœã»èªæ²»äœãé²ããçµæžå¯Ÿçã»çãšãã»åçå¯èœãšãã«ã®ãŒãªã©ã®åçš®ãããžã§ã¯ãã«å¯Ÿããæ°éå£äœã»äŒæ¥ãšå ±ã«äºæ¥æšé²ãè¡ãããžã·ã§ã³ã§ãã å¶åºŠèšèšããæ¥åæ§ç¯ãéçšæ¹åãŸã§ãã¯ã©ã€ã¢ã³ãå ã«åžžé§ãäžæ°é貫ã§äŒŽèµ°ããâå®è¡æ¯æŽåâã®æ¥åãç¹åŸŽã§ãã è€æ°ããŒã ã圹å²åæ ããªããããããžã§ã¯ãã®æåã«åããŠé£æºããŠãããŸãã ãæ¥åå 容ã åœã»èªæ²»äœãããžã§ã¯ããæšé²ããæ°éå£äœã»äŒæ¥ã«ãŠã以äžã®æ¥åãäžå¿ã«æ åœããã ããŸãã ã»å¶åºŠèšèšãæ¥åæ§ç¯ãæ¥åæ¹åãªã©ã®äºæ¥æšé²æ¯æŽ ã»BPOã®åŒ·ã¿ã掻ãããäºåå±éå¶ã»æ¥åéè¡ ã»çŸå Žã®æ¥åãããŒåæãèª²é¡æœåºãæ¹åææ¡ ã»é¢ä¿çåºã»èªæ²»äœã»æ¥çå£äœãšã®èª¿æŽ ã»æ°åãæ°ååèŠæš¡ã®ããŒã ãããžã¡ã³ã ã»Web/ã·ã¹ãã èŠä»¶å®çŸ©ãRPAã»SaaSå°å ¥ã«ããæ¥åèªåå ã»å ¬çããã¥ã¡ã³ãã»æšæºåè³æã®äœæ ããããžã§ã¯ãäŸã ã»åçå¯èœãšãã«ã®ãŒã»çãšãé¢é£ã®åœãããžã§ã¯ãïŒæ°åãæ°çŸååèŠæš¡ïŒ ãäºåå±éå¶ãé²æç®¡çãçåºã»æ¥çå£äœãšã®èª¿æŽãWeb/ããŒã«æŽåãªã© ã»å°æ¹èªæ²»äœã®ãšãã«ã®ãŒæœçæ¯æŽ ãå¶åºŠã«äŒŽãæ¥åæ§ç¯ãäºååŠçã®å¹çåãéçšæ¹åãããã¥ã¡ã³ãæŽåãªã© ããã®ããžã·ã§ã³ã®é åã ã»åœã»èªæ²»äœã®å€§èŠæš¡ãããžã§ã¯ãã«âåœäºè âãšããŠåç»ã§ãã ãææ¡ã ãã§ãªããå¶åºŠèšèšãéçšãŸã§æ·±ãå ¥ã蟌ã¿ãææã«çŽçµããçµéšãç©ããã ã»æ¥åæ¹åã»å¶åºŠèšèšã»ã·ã¹ãã èŠä»¶ãªã©å¹ åºãã¹ãã«ã身ã«ã€ã ãBPOÃã³ã³ãµã«ã®ãã€ããªããåã§ããã£ãªã¢ã®æ±çšæ§ãé«ãã ã»å€æ§ãªã¹ããŒã¯ãã«ããŒãšååãã瀟äŒã€ã³ãã¯ãã®å€§ããä»äºã«é¢ããã ãçåºã»èªæ²»äœã»æ¥çå£äœã»å€§æäŒæ¥ãªã©ãé¢ä¿è ãå·»ã蟌ã¿ãªãããããžã§ã¯ããæšé²ã ã»å¹Žåäœã®ãããžã§ã¯ãã§ãããŒã ãçãããªãŒããŒçµéšãç©ãã ãæ°åãæ°ååèŠæš¡ã®ããŒã ãããžã¡ã³ããæ ããæ©æã«ãªãŒããŒãšããŠæŽ»èºå¯èœã
â å¿ é ãâ»ãšãã«ã®ãŒãBPOã®çµéšã¯äžåã§ããå€ãã®æ¹ãæªçµéšã§å ¥ç€ŸãããŠããŸãã ã»èªèº«ãäž»äœãšãªãã課é¡ã«å¯ŸããŠãªãŒããŒã·ãããçºæ®ããŠåãçµãã çµéšãããæ¹ ã»è€æ°ã®ã¹ããŒã¯ãã«ããŒãæèããªããæ¥åã«åãçµãã çµéšãããæ¹ â æè¿ ã»åœãèªæ²»äœé¢é£ã®æ¥åçµéšè ïŒå ¬åå¡ãšããŠã®ã¿ãªãããé¢é£å£äœãæ°éäŒæ¥ã§ã®æ¥ååŸäºè å«ã ã»æ³äººå¶æ¥çµéšè ïŒé¡§å®¢ãžã®ææ¡ã ãã§å®çµã¹ã¿ã€ã«ã§ã¯ãªãã瀟å å€åããã¹ããŒã¯ãã«ããŒèª¿æŽçã䞊è¡ããªããææ¡ãè¡ãã¹ã¿ã€ã« ã»ãããžã§ã¯ããããžã¡ã³ãçµéšè ïŒé¢ããã¹ããŒã¯ãã«ããŒãå·»ã蟌ãã§ãããžã§ã¯ãæšé²ããäºããã ã»PMOçµéšè ïŒãããžã§ã¯ãã®å質管çãããã»ã¹ã®æšæºåãé¢ããéšçœ²ã暪æçã«æ¯æŽãã圹å²ãããäºããã ã»ãšãã«ã®ãŒæ¥ççµéšè ïŒåãšããçãšããé»åãã«ãŒãã³ãã¥ãŒãã©ã«ãèšåé¢é£ã«é¢ããçµéš ã»ITã¹ãã«ãé«ãæ¹ïŒRPAçã®èªååããŒã«ãSaaSããŒã«ã®å°å ¥ã»ã«ã¹ã¿ãã€ãºãWebç³»èšèªã§ã®ããã°ã©ãã³ã°ããã¯ãã»VBAçã®çµéšãåçš®ããŒã«ãã·ã¹ãã ç¥èŠãçšããèŠä»¶å®çŸ©ã®çµéš ã»ã³ãŒã«ã»ã³ã¿ãŒãBPOçµéšè ïŒKPIã人å¡ã®ç®¡çã ãã§ãªããéçšèšèšãæ¹åã顧客ãžã®ææ¡ãéããŠæç¢ºãªææãæããŠãã ã»ããã¯ãªãã£ã¹æ¥åçµéšè ïŒäŒç»ãæ¥åèšèšãæ¥åæ¹åã®çµéšããŸãã¯è€æ°ã®ã¹ããŒã¯ãã«ããŒèª¿æŽãé²æç®¡çã®çµéšããã
-
幎åéå ¬é
ãæ¥åæŠèŠã åœã»èªæ²»äœãé²ããçµæžå¯Ÿçã»çãšãã»åçå¯èœãšãã«ã®ãŒãªã©ã®åçš®ãããžã§ã¯ãã«å¯Ÿããæ°éå£äœã»äŒæ¥ãšå ±ã«äºæ¥æšé²ãè¡ãããžã·ã§ã³ã§ãã å¶åºŠèšèšããæ¥åæ§ç¯ãéçšæ¹åãŸã§ãã¯ã©ã€ã¢ã³ãå ã«åžžé§ãäžæ°é貫ã§äŒŽèµ°ããâå®è¡æ¯æŽåâã®æ¥åãç¹åŸŽã§ãã è€æ°ããŒã ã圹å²åæ ããªããããããžã§ã¯ãã®æåã«åããŠé£æºããŠãããŸãã ãæ¥åå 容ã åœã»èªæ²»äœãããžã§ã¯ããæšé²ããæ°éå£äœã»äŒæ¥ã«ãŠã以äžã®æ¥åãäžå¿ã«æ åœããã ããŸãã ã»å¶åºŠèšèšãæ¥åæ§ç¯ãæ¥åæ¹åãªã©ã®äºæ¥æšé²æ¯æŽ ã»BPOã®åŒ·ã¿ã掻ãããäºåå±éå¶ã»æ¥åéè¡ ã»çŸå Žã®æ¥åãããŒåæãèª²é¡æœåºãæ¹åææ¡ ã»é¢ä¿çåºã»èªæ²»äœã»æ¥çå£äœãšã®èª¿æŽ ã»æ°åãæ°ååèŠæš¡ã®ããŒã ãããžã¡ã³ã ã»Web/ã·ã¹ãã èŠä»¶å®çŸ©ãRPAã»SaaSå°å ¥ã«ããæ¥åèªåå ã»å ¬çããã¥ã¡ã³ãã»æšæºåè³æã®äœæ ããããžã§ã¯ãäŸã ã»åçå¯èœãšãã«ã®ãŒã»çãšãé¢é£ã®åœãããžã§ã¯ãïŒæ°åãæ°çŸååèŠæš¡ïŒ ãäºåå±éå¶ãé²æç®¡çãçåºã»æ¥çå£äœãšã®èª¿æŽãWeb/ããŒã«æŽåãªã© ã»å°æ¹èªæ²»äœã®ãšãã«ã®ãŒæœçæ¯æŽ ãå¶åºŠã«äŒŽãæ¥åæ§ç¯ãäºååŠçã®å¹çåãéçšæ¹åãããã¥ã¡ã³ãæŽåãªã© ããã®ããžã·ã§ã³ã®é åã ã»åœã»èªæ²»äœã®å€§èŠæš¡ãããžã§ã¯ãã«âåœäºè âãšããŠåç»ã§ãã ãææ¡ã ãã§ãªããå¶åºŠèšèšãéçšãŸã§æ·±ãå ¥ã蟌ã¿ãææã«çŽçµããçµéšãç©ããã ã»æ¥åæ¹åã»å¶åºŠèšèšã»ã·ã¹ãã èŠä»¶ãªã©å¹ åºãã¹ãã«ã身ã«ã€ã ãBPOÃã³ã³ãµã«ã®ãã€ããªããåã§ããã£ãªã¢ã®æ±çšæ§ãé«ãã ã»å€æ§ãªã¹ããŒã¯ãã«ããŒãšååãã瀟äŒã€ã³ãã¯ãã®å€§ããä»äºã«é¢ããã ãçåºã»èªæ²»äœã»æ¥çå£äœã»å€§æäŒæ¥ãªã©ãé¢ä¿è ãå·»ã蟌ã¿ãªãããããžã§ã¯ããæšé²ã ã»å¹Žåäœã®ãããžã§ã¯ãã§ãããŒã ãçãããªãŒããŒçµéšãç©ãã ãæ°åãæ°ååèŠæš¡ã®ããŒã ãããžã¡ã³ããæ ããæ©æã«ãªãŒããŒãšããŠæŽ»èºå¯èœã
â å¿ é ãâ»ãšãã«ã®ãŒãBPOã®çµéšã¯äžåã§ããå€ãã®æ¹ãæªçµéšã§å ¥ç€ŸãããŠããŸãã ã»èªèº«ãäž»äœãšãªãã課é¡ã«å¯ŸããŠãªãŒããŒã·ãããçºæ®ããŠåãçµãã çµéšãããæ¹ ã»è€æ°ã®ã¹ããŒã¯ãã«ããŒãæèããªããæ¥åã«åãçµãã çµéšãããæ¹ â æè¿ ã»åœãèªæ²»äœé¢é£ã®æ¥åçµéšè ïŒå ¬åå¡ãšããŠã®ã¿ãªãããé¢é£å£äœãæ°éäŒæ¥ã§ã®æ¥ååŸäºè å«ã ã»æ³äººå¶æ¥çµéšè ïŒé¡§å®¢ãžã®ææ¡ã ãã§å®çµã¹ã¿ã€ã«ã§ã¯ãªãã瀟å å€åããã¹ããŒã¯ãã«ããŒèª¿æŽçã䞊è¡ããªããææ¡ãè¡ãã¹ã¿ã€ã« ã»ãããžã§ã¯ããããžã¡ã³ãçµéšè ïŒé¢ããã¹ããŒã¯ãã«ããŒãå·»ã蟌ãã§ãããžã§ã¯ãæšé²ããäºããã ã»PMOçµéšè ïŒãããžã§ã¯ãã®å質管çãããã»ã¹ã®æšæºåãé¢ããéšçœ²ã暪æçã«æ¯æŽãã圹å²ãããäºããã ã»ãšãã«ã®ãŒæ¥ççµéšè ïŒåãšããçãšããé»åãã«ãŒãã³ãã¥ãŒãã©ã«ãèšåé¢é£ã«é¢ããçµéš ã»ITã¹ãã«ãé«ãæ¹ïŒRPAçã®èªååããŒã«ãSaaSããŒã«ã®å°å ¥ã»ã«ã¹ã¿ãã€ãºãWebç³»èšèªã§ã®ããã°ã©ãã³ã°ããã¯ãã»VBAçã®çµéšãåçš®ããŒã«ãã·ã¹ãã ç¥èŠãçšããèŠä»¶å®çŸ©ã®çµéš ã»ã³ãŒã«ã»ã³ã¿ãŒãBPOçµéšè ïŒKPIã人å¡ã®ç®¡çã ãã§ãªããéçšèšèšãæ¹åã顧客ãžã®ææ¡ãéããŠæç¢ºãªææãæããŠãã ã»ããã¯ãªãã£ã¹æ¥åçµéšè ïŒäŒç»ãæ¥åèšèšãæ¥åæ¹åã®çµéšããŸãã¯è€æ°ã®ã¹ããŒã¯ãã«ããŒèª¿æŽãé²æç®¡çã®çµéšããã
-
400~750äž
ãåéèæ¯ã æ¥æ¬ã®ãšãã«ã®ãŒæ¥çã¯ã瀟äŒã€ã³ãã©ã§ãããªããåãšãã»ã«ãŒãã³ãã¥ãŒãã©ã«ã»é»åã¬ã¹èªç±åãªã©ã«ãããä»ãŸãã«æé·ãå éããŠããé åã§ããå¶åºŠãäºæ¥ã倧ããåãã¿ã€ãã³ã°ã§ãåœå®¶ãããžã§ã¯ãã倧æäŒæ¥ã®äºæ¥éå¶ãæ¯ããéèŠãæ¥éã«é«ãŸã£ãŠããŸãã ããããèæ¯ãããå¶åºŠèšèšãæ¥åæ§ç¯ãéçšæ¹åãæ ãããšãã«ã®ãŒäºæ¥ã®æšé²ãæ¯ããã¡ã³ããŒãåéããŠããŸãã瀟äŒè²¢ç®æ§ã®é«ãé åã§ããã倧ããªåœ±é¿åãæã€ä»äºã«ææŠãããæ¹ã«ããããã®ããžã·ã§ã³ã§ãã ãæ¥åå 容ã ããŒãœã«ããžãã¹ããã»ã¹ãã¶ã€ã³ã®BPOã§ã¯ãå ¬å ±ã»æ°éäŒæ¥ã®æ¥åããã»ã¹ããèšèšã»æ§ç¯ã»éçšã»æ¹åããŸã§äžæ°éè²«ã§æ¯æŽããããšãç¹åŸŽãšããŠããŸãã ãšãã«ã®ãŒäŒæ¥ã®äºæ¥æšé²ãæ¯ãã圹å²ãšããŠãäºæ¥äŒç»ãå¶åºŠã»æ¥åã®èšèšãéçšéå§åŸã®æ¹åãŸã§äžé£ã®ããã»ã¹ã«æºãããŸããçŸå Žã®æ¥åãããŒãçµç¹ç¶æ³ãèžãŸããŠæé©ãªä»çµã¿ãæŽãã課é¡è§£æ±ºãé²ããªãããããžã§ã¯ããåã«é²ããŠããä»äºã§ããæ°åãæ°ååèŠæš¡ã®ããŒã ããŸãšãã驿§ã«å¿ããŠäŒç»ã»èšèšã»éçšæ¹åãªã©ã®é åãæ åœããã ããŸãã ããããžã§ã¯ãäŸã ã»é»åå°å£²ãäºæ¥åå ¥ã®ããã®ãµãŒãã¹éçº/åžå Žèª¿æ» ã»é»åãµãŒãã¹ã®é¢ããååéçºäŒç» ã»ã€ã³ãµã€ãã»ãŒã«ã¹ãããŒã±ãã£ã³ã°ã®æ¥åæ¯æŽ ã»ãšãã«ã®ãŒèšåå°å ¥ã®ããã®è£å©ééžå®/ç³è« ã»RPAãªã©ã®ããŒã«éçºãéçšãä¿å® ã»ã³ãŒã«ã»ã³ã¿ãŒã·ã¹ãã åšãã®æ¥åæ¹åãå¹çåããŒã«ã®èšèšïœéçš ã»é絊ãªãã¬ãŒã·ã§ã³ã»ã³ã¿ãŒã®æ¥åæ§ç¯ãéçšæ¹å ã»ããã¯ãªãã£ã¹æ¥åããªãã¬ãŒã·ã§ã³åšãã®DXæšé²ãæ¥åæ¹å
â å¿ é ãâ»ãšãã«ã®ãŒãBPOã®çµéšã¯äžåã§ããå€ãã®æ¹ãæªçµéšã§å ¥ç€ŸãããŠããŸãã ã»èªèº«ãäž»äœãšãªãã課é¡ã«å¯ŸããŠãªãŒããŒã·ãããçºæ®ããŠåãçµãã çµéšãããæ¹ ã»è€æ°ã®ã¹ããŒã¯ãã«ããŒãæèããªããæ¥åã«åãçµãã çµéšãããæ¹ â æè¿ãâ»ä»¥äžã®ãããªèªèº«ã®åŒ·ã¿ã掻ãããŠé¡§å®¢ãçµç¹ã®èª²é¡è§£æ±ºã«ãã£ã¬ã³ãžãããæ¹ ã»å¶æ¥çµéšè ïŒé¡§å®¢ãžã®ææ¡ã ãã§å®çµã¹ã¿ã€ã«ã§ã¯ãªãã瀟å å€åããã¹ããŒã¯ãã«ããŒèª¿æŽçã䞊è¡ããªããææ¡ãè¡ãã¹ã¿ã€ã« ã»ã³ãŒã«ã»ã³ã¿ãŒãBPOçµéšè ïŒKPIã人å¡ã®ç®¡çã ãã§ãªããéçšèšèšãæ¹åã顧客ãžã®ææ¡ãéããŠæç¢ºãªææãæããŠãã ã»ããã¯ãªãã£ã¹æ¥åçµéšè ïŒäŒç»ãæ¥åèšèšãæ¥åæ¹åã®çµéšããŸãã¯è€æ°ã®ã¹ããŒã¯ãã«ããŒèª¿æŽãé²æç®¡çã®çµéšããã ã»ãšãã«ã®ãŒæ¥ççµéšè ïŒåãšããçãšããé»åãã«ãŒãã³ãã¥ãŒãã©ã«ãèšåé¢é£ã«é¢ããçµéš ã»ITã¹ãã«ãé«ãæ¹ïŒRPAçã®èªååããŒã«ãSaaSããŒã«ã®å°å ¥ã»ã«ã¹ã¿ãã€ãºãWebç³»èšèªã§ã®ããã°ã©ãã³ã°ãVBAçã®çµéš
-
400~550äž
ä»è·ã»å»çã»é害çŠç¥ã»å»ºèšã»ITæ¥çã«ãããŠã äºæ¥æ¿ç¶ãæ€èšãããŠããäºæ¥è æ§ã®èª²é¡ãäžå¯§ã«ãã¢ãªã³ã°ãã ãã®èª²é¡è§£æ±ºã«ã€ãªããæé©ãªè²·åå ããææ¡ããã€ã³ãµã€ãã»ãŒã«ã¹ã®ãä»äºã§ãã é»è©±ãéã㊠ã»äºæ¥è æ§ãæ±ãã課é¡ã®ææ¡ ã»èª²é¡ã解決ã§ããè²·æåè£ã®éæ ã»åæ¹ã«ãšã£ãŠæé©ãªãããã³ã°ã®ãææ¡ ãšãã£ãäžé£ã®ããã»ã¹ãæ ã£ãŠããã ããŸãã â å ·äœçã«ã¯ èªèº«ãæ åœããæ¡ä»¶ã«æé©ãªè²·ãæåè£ãå¹ åºãæ¢çŽ¢ãã æ¡ä»¶ã®é åããã€ã³ããäžå¯§ã«èª¬æããŸãã ãŸããåœç€Ÿã«å¯ãããã売åŽããŒãºã æ åœã³ã³ãµã«ã¿ã³ããè¡ã詳现ãªãã¢ãªã³ã°ãããšã«ã äŒæ¥æŠèŠæžãäœæããŸãã è²·ãæãè©²åœæ¡ä»¶ã«é¢å¿ãæã£ã段éã§ã æ åœã³ã³ãµã«ã¿ã³ããžåŒç¶ãã é¢è«ã亀æžãžãšé²ããããããã«èª¿æŽããŸãã äŒæ¥å士ãæé©ã«ãããã³ã°ãããŸã§ãã äžé£ã®æ¥åãšããŠæ ããæçŽã«åããæåã®éèŠãªã¹ããããæ¯ãã圹å²ã§ãã â è©äŸ¡ææš ãããã³ã°æç«æ°ïŒåè«ã®ã»ããã£ã³ã°ãè³æè«æ±æ°ãäŒæ¥æŠèŠæžäœææ°ãªã©ïŒ
â å¿ é æ¡ä»¶ åŠæŽïŒå°ä¿® ç倧 é«å° å€§åŠ å€§åŠé¢ã â æè¿æ¡ä»¶ âæªçµéšã®æ¹ãç¬¬äºæ°åã®æ¹ãæè¿ïŒ âæŽŸé£ã»å¥çŽç€Ÿå¡ãšããŠã®ãçµéšã®ã¿ã®æ¹ãæè¿ïŒ ã»æ±äººåºåå¶æ¥ããã¬ã¢ããã€ã³ãµã€ãã»ãŒã«ã¹ãã«ã¹ã¿ããŒãµã¯ã»ã¹ ãä¿éºå¶æ¥ãã³ãŒã«ã»ã³ã¿ãŒçµéšè ã ã»é»è©±æ¥åãã§ããæ¹(æµææã®ãªãæ¹) ã»Excelçã䜿ã£ãç°¡æçãªããŒã¿åæã«ãã£ã¬ã³ãžãããæ¹ ã»PowerPointçã䜿ã£ãè³æäœæã«ãã£ã¬ã³ãžãããæ¹ â æ±ãã人ç©å ã»ã客æ§ã«å¯ãæ·»ããªããã話ã§ããæ¹ ã»èª²é¡ãã¢ãªã³ã°ãæ å ±æäŸçã®ãããã³ã°æ¥åã«èå³ã®ããæ¹ ã»é»è©±å¯Ÿå¿ã«æµæããªããåæ»ã«ã³ãã¥ãã±ãŒã·ã§ã³ãåããæ¹ ã»ç€Œåæ£ãããæãã察å¿ãã§ããæ¹ ã»ç©è °ãæããããçžæã«å®å¿æãäžããããæ¹ ã»çžæã®æå³ãæ£ç¢ºã«æ±²ã¿åãåããæã¡ã®æ¹
æ¥çã«ç¹åããBtoBãããã³ã°ã»ãã©ãããã©ãŒã äºæ¥ãå±éããäŒæ¥æ§ã§ãã äŒæ¥ç念ã§ãã ããããã³ã°ã»ãã¡ãŒã¹ãïœæé©ãªãããã³ã°ã§æé«ã®æºè¶³ãïœããå®çŸããããã«ã ãWEBãÃããªã¢ã«ãåæ¹ã®åŒ·ã¿ã掻ããããµãŒãã¹ãæäŸãããŠããŸãã ä»åŸã¯ãäž»åäºæ¥ã§ããå±ç€ºäŒäºæ¥ã M&A仲ä»äºæ¥ã«ãããæ¢ååéã®æé·ãšæ°åéãžã®æè³ãè¡ãã æ±èšŒã°ããŒã¹ããæ±èšŒãã©ã€ã åžå Žãžã®éæ¿ããç®æãããŠããŸãã
324~500äž
ãåå€å±ãžã®IUã¿ãŒã³åæã ååŒå äŒæ¥ã®å£²äžã»è²©è·¯æ¡å€§ã«åãã販売ä¿é²ã¹ã¿ããã®ãããžã¡ã³ããæè²ããä»»ãããŸããçŸå Žãæ¯ããã人ããšãçµç¹ããã€ããããããã®ããä»äºã§ãã 瀟å çã«ã¯å¶æ¥è·ãšåŒç§°ããŠããŸãããããããå¶æ¥è·ãšã¯å°ãéããŸãã ãå ·äœçã«ã¯ãâã¹ã¿ããã®æ¥å鲿ã»ã¹ã±ãžã¥ãŒã«ç®¡ç âæ°äººç ä¿®åã³æŽ»å管ç âã¹ã¿ãããã©ããŒïŒé»è©±,ã¡ãŒã«ïŒ âãååŒå ãžã®æŽ»åå ±å â顧客æè¡ïŒå®æçãªæã¡åããïŒ â販売ä¿é²ãã©ã³ã®é²æç¶æ³ç¢ºèªïŒãã©ã³ã®äŒç»ãç«æ¡ã¯ããŸããïŒ âäººææ¡çš ãªã© â 売ãããã®åå°ãã€ãããã¹ã¿ãããã€ããããšãããä»äºã§ãã
ãå¿ é ãâ ä»ãŸã§ã®ç€ŸäŒäººçµéšã掻ãããŠã次ã®ä»äºã§ãããžã¡ã³ãæ¥åã«ãææŠããã人 â æ®éé転å èš± â 瀟äŒäººçµéš1å¹Žä»¥äž â WordãExcelãPowerPointã䜿ããæ¹ ãæè¿ãâ äººãšæ¥ããä»äºã奜ã â å¹ åºããããžã¡ã³ãæ¥åã«èå³ãããïŒãããžã¡ã³ãã¯æªçµéšã§OKïŒ â å¶æ¥ãSVã人æãµãŒãã¹æ¥ã®çµéšè
â å¶æ¥è²©ä¿ã®ã¢ãŠããœãŒã·ã³ã° â åçš®ã€ãã³ãã»ãã£ã³ããŒã³ã®ã¢ãŠããœãŒã·ã³ã° â äººææŽŸé£ã人æç޹ä»
400~500äž
<æ¥åæŠèŠ> äŒæ¥åãçŠå©åçå¶åºŠã§ãã GLTD (å£äœé·æé害æåŸè£åä¿éº) ã«é¢ããä¿éºéè«æ±ãµããŒããæ åœããŸãã ç æ°ãã±ã¬ãªã©ã§äŒæ¥ãããŠããæ¹ã é©åãªè£åãåãããããããµããŒãããããžã·ã§ã³ã§ãã <æ¥å詳现> ã»ä¿éºéè«æ±ã«é¢ããåãåããå¯Ÿå¿ ã»è¢«ä¿éºè 察å¿(é»è©±ã»ã¡ãŒã«) ã»ä¿éºäŒç€Ÿãšã®èª¿æŽ ã»äŒæ¥æ åœè ãšã®é£æº ã»ç³è«æžé¡ã®ç®¡ç ã»ããŒã¿å ¥å ã»é²æç®¡ç ã»éµéå¯Ÿå¿ ã»å¶æ¥éšéãžã®ããŒã¿æäŸ ã»åçš®äºååŠç ä¿éºç¥èã ãã§ãªãã ã»èª¿æŽå ã»é¡§å®¢å¯Ÿå¿å ã»åé¡è§£æ±ºå ãé«ããããç°å¢ã§ãã â»GLTDãšã¯? ãç æ°ãã±ã¬ã§é·æéåããªããªã£ããšãã®æåŸè£åå¶åºŠã ã§ãã äŒæ¥ã®çŠå©åçãšããŠå°å ¥ãããŠããã è¿å¹Žå°å ¥äŒæ¥ãå¢å ããŠããŸãã
<å¿ é çµéš> ã»é»è©±ãã¡ãŒã«ã§ã®é¡§å®¢å¯Ÿå¿çµéš ã»Excelå®åçµéš (SUMã»IFã»COUNTã»VLOOKUPã»XLOOKUP) ãã€ä»¥äžãããã ã»ä¿éºäŒç€Ÿã§ã®ä¿éºéè«æ±æ¥åçµéš ã»ã³ãŒã«ã»ã³ã¿ãŒçµéš ã»ã¢ãŠãããŠã³ãå¶æ¥çµéš ã»é¡§å®¢ãµããŒãçµéš <æè¿ãããçµéš> ã»éèæ¥ççµéš ã»ä¿éºæ¥ççµéš ã»å¶æ¥äºåçµéš ã»å¥çŽç®¡ççµéš ã»ç³èŸŒåŠççµéš ã»æéç®¡çæ¥åçµéš <ãããªæ¹ã«ãããã> ã»äººãæ¯ããä»äºããããæ¹ ã»é¡§å®¢ãµããŒãçµéšã掻ããããæ¹ ã»æ£ç¢ºæ§ãæ±ããããä»äºãåŸæãªæ¹ ã»ããŒã ã§é£æºããŠä»äºãé²ãããæ¹ ã»é·æçã«å°éæ§ã身ã«ã€ãããæ¹
ãã¡ã³ã¿ãªãã£ãããžã¡ã³ãäºæ¥ã 1.ã¡ã³ã¿ã«ãã«ã¹ã±ã¢äºæ¥ ã¡ã³ã¿ã«ãã«ã¹äžèª¿è ã®äºé²ãçºç察å¿ãã åŸ©è·æ¯æŽãŸã§ã®ç·åçãªãµããŒãããã°ã©ã æäŸ 2.æ¡çšã»EQãœãªã¥ãŒã·ã§ã³äºæ¥ EQïŒææ ãããžã¡ã³ãåïŒçè«ãåºã«ããæ€æ» /ã¢ã»ã¹ã¡ã³ããæè²ç ä¿®ããã°ã©ã æäŸ ãå°±æ¥éããè æ¯æŽäºæ¥ã ã»GLTDïŒå£äœé·æé害æåŸè£åä¿éºïŒå¶åºŠã®å°å ¥ ã³ã³ãµã«ãã£ã³ã°ïŒéçšãµããŒã ã»å·ç ã«ããé·æäŒè·è ã®è·å埩垰ãµããŒãããã°ã©ã æäŸ ãªã©
810~2000äž
âä»äºã®æŠèŠ æ åœé åã®äºæ¥è²¬ä»»è ãšããŠãäºæ¥æŠç¥ã®ç«æ¡ããå®è¡(çµç¹éå¶/æ¡çš/ãªãã¬ãŒã·ã§ã³èšèšç)ã«é¢ããå šè¬ãæ ã£ãŠããã ããŸããå ¥ç€ŸåŸåææ®µé~å幎ç®å®ãç®éã«ãäºæ¥è²¬ä»»è ãæ ã£ãŠããã ãããšãæ³å®ããŠããŸãã âå ·äœçãªä»äºå 容 ã»äºæ¥èšç»ã®çå®ãPL管ç ã»äºæ¥æŠç¥ã®ç«æ¡/å®è¡ ã»ããŒã±ãã£ã³ã°æŠç¥ã®ç«æ¡/å®è¡ ã»äŒæ¥ãšã®ã¢ã©ã€ã¢ã³ã¹æ§ç¯ã®æ€èš/å®è¡ ã»äºæ¥äŒç» ã»æ°èŠäºæ¥ã®ç«ã¡äžã â»ä»è·ã»é害çŠç¥äºæ¥è ã察象ã«ããæ°å€ãã®æ¢åäºæ¥ãããã¯æ°èŠäºæ¥ã®äžã§ã以äžã®ããããã®ãµãŒãã¹ã«æºãã£ãŠããã ãæ³å®ã§ãã â 10â100ãã§ãŒãºäºæ¥:ä»è·SaaS â¡1â10ãã§ãŒãºäºæ¥:M&A仲ä»/éè/éä¿¡/é害çŠç¥HR/å¥åº·çµå¶æ¯æŽ/ããŒã¿ãã«ã¹ â¢0â1ãã§ãŒãºäºæ¥:é害çŠç¥SaaS/e-learning/ã¡ã³ã¿ã«ãã«ã¹/ãã®ä»æªããŒã³ãå«ãæ°èŠäºæ¥ âãã£ãªã¢ãã¹ é«éœ¢ç€ŸäŒãäºæ¥ãã¡ã€ã³ã«æ§ã ãªäºæ¥ãå±éããæ¯å¹Žæé·ãç¶ããŠãããããäºæ¥ãã§ãŒãºã圹å²ãªã©ã瀟å¡ã®å¿åã«åããããã£ãªã¢ãã¹ãè€æ°æç€º (äŸ)äºæ¥é å責任è /çµå¶äŒç»/ä»é å(ãã£ãªã¢é åã»ãã«ã¹ã±ã¢é åã»ã·ãã¢ã©ã€ãé åã»æµ·å€éšé)ã§ã®æ°æ¢åäºæ¥éçº âä»äºå 容(倿Žã®ç¯å²) äºæ¥ãæå±éšéã®ç¶æ³ã®å€åçã«ãããäŒç€Ÿã®æç€ºããè·åå 容ãžå€æŽããããšããã
âå¿åæ¡ä»¶ äžèšããããã®ãçµéšããæã¡ã®æ¹ ã»äºæ¥äŒç€Ÿã«ãããŠãäºæ¥äŒç»ã»äºæ¥æšé²ã®ãçµéš ã»äºæ¥äŒç€Ÿã®ã»ãŒã«ã¹ãããŒã±ãã£ã³ã°é åã«ãããŠãæŠç¥ç«æ¡ããå®è¡ã»çµç¹ãããžã¡ã³ããè¡ã£ããçµéš âæè¿æ¡ä»¶ ã»äºæ¥è²¬ä»»è ãšããŠäºæ¥éçºãã°ããŒã¹ã«æºãã£ãçµéšã2幎以äžããæ¹
-
1000~1500äž
顧客ãšã³ã²ãŒãžã¡ã³ããã©ãããã©ãŒã ãæäŸããæ¥æé·SaaSäŒæ¥ã«ãŠãã¢ã«ãŠã³ããšã°ãŒã¯ãã£ãïŒãããŒãžã£ãŒåè£ïŒãšããŠãšã³ã¿ãŒãã©ã€ãºäŒæ¥åãã®ææ¡å¶æ¥ããä»»ãããŸãã åãªããããã¯ã販売ã§ã¯ãªãã顧客ã®ããŒã±ãã£ã³ã°æŠç¥ã顧客æ¥ç¹å šäœã®èª²é¡ãæŽçããLINEã»ã¡ãŒã«ã»SMSã»Webæ¥å®¢ã»ã¢ããªå ããã·ã¥ã»AI掻çšãªã©è€æ°ãã£ãã«ãçµã¿åãããæé©ãªãœãªã¥ãŒã·ã§ã³ãäŒç»ã»ææ¡ããŸãã ãæ¥åå 容ã ã»ã€ã³ãµã€ãã»ãŒã«ã¹ãããŒãããŒçµç±ã§åµåºãããåè«å¯Ÿå¿ ã»é¡§å®¢èª²é¡ã®ãã¢ãªã³ã°ã»ããŒã±ãã£ã³ã°æŠç¥ã®äŒç»ææ¡ ã»ç€Ÿå ã®ã«ã¹ã¿ããŒãµã¯ã»ã¹ã»éçºéšéãšé£æºããææ¡ã»å°å ¥æ¯æŽ ã»æ¢å顧客ãžã®ã¢ããã»ã«ã»ã¯ãã¹ã»ã«ææ¡ ã»å¶æ¥æŽ»åãéããŠåŸã顧客ããŒãºã®ãããã¯ãéçºãžã®ãã£ãŒããã㯠ã»å¶æ¥ããã»ã¹ã®æšæºåã»ååã®æšé² ã»ããŒã±ãã£ã³ã°éšéã»ããŒãããŒéšéãšã®å¶æ¥æŠç¥çå® ã»çæAIãæŽ»çšããå¶æ¥ãªãã¬ãŒã·ã§ã³æ¹åã»çµç¹ãžã®å±é çŸåšãå瀟ã¯ãã«ããã£ãã«åã»AIãã€ãã£ãåãšãã倧ããªäºæ¥è»¢ææã«ããã宿ãããå¶æ¥ææ³ãéçšããã®ã§ã¯ãªããæ°ããªå¶æ¥ã¢ãã«ãåžå Žéæãèªãèšèšã»æšé²ã§ãããã§ãŒãºã§ãã 倧æäŒæ¥ãžã®ææ¡æ©äŒãè±å¯ã§ãçµå¶ã»ããŒã±ãã£ã³ã°èª²é¡ã«æ·±ãå ¥ã蟌ã¿ãªãããäºæ¥æé·ãšãããã¯ãé²åã®åæ¹ã«è²¢ç®ã§ããããžã·ã§ã³ã§ãã
ãå¿ é ã ã»æ³äººåãææ¡å¶æ¥çµéš ã»å¹Žé売äžç®æšãç¶ç¶çã«éæããå®çžŸ ã»ä»¥äžã®ãã¡2ã€ä»¥äžã®ç¥èŠ ã- ããŒã±ãã£ã³ã° ã- KPIèšèš ã- CRM ã- SFA ã- MA ã- åºåéçš ã- ã«ã¹ã¿ããŒãµã¯ã»ã¹KPIïŒNPSã»FCRçïŒ ãæè¿ã ã»SaaSæ¥çã§ã®å¶æ¥çµéš ã»å¶æ¥ãããžã¡ã³ãçµéš ã»å¶æ¥æŠç¥ã»KPIèšèšã»å¶æ¥ãªãã¬ãŒã·ã§ã³æ§ç¯çµéš ã»äºæ¥è²¬ä»»è ãŸãã¯å¶æ¥è²¬ä»»è çµéš ã»toCããŒã±ãã£ã³ã°çµéš ã»ããŒã KPIãããžã¡ã³ãçµéš
-